深蓝海域KMPRO

Deploying Knowledge Management into a Process Enterprise Fra

2002-01-16 12:17

Please open the attached document, which including the following contents:

Background
Journey to a “Process Enterprise”
   quality
    reengineering/ customer engagement process
    lean
    six sigma
    continuous improvement merged model
    knowledge management
    process management
Role of Knowledge Management
Key Learning

相关推荐